| Technical Data & Scope of Services | ||
| General | User Interface | web portal |
| Supported Firewalls | IF1000 Series, IRF2000 Series | |
| Hosting | Computer center in Germany | |
| Availability | 99.3% | |
| VPN | protocol | OpenVPN |
| Encryption | Global Platform Java Smart Card, RSA 2048, x509 Certificates | |
| Reachability | unique domain via port 443 | |
| Client Side Installation | Big-LinX Client, USB SmartCard Token | |
| Web portal | Access security | Login via username and password SSL |
| Site2Site Channel | Encryption: IPsec Supported remote sites: Juniper, Cisco, Checkpoint, and more. Separation: separate virtual router appliance for each Big-LinX customer instance. |
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| User Management | Standalone by Administrator | |
| Maximum number of users | Unlimited | |
| User Groups | Depiction of departments and company structures by user groups | |
| User Permissions | Detailed Permissions | |
| Customization | Implementation of Customer Cooperate Design through Web Portal Skins | |
| Supported browsers | Internet Explorer, Firefox, Chrome in current version | |
| Service | Service Desk | Display of active service requests |
| Explorer | Big-LinX Explorer for mapping individual corporate structures and installations Assigning users and groups to installations | |
| Virtual Machines | Operating Systems | Windows XP for Embedded Systems, Windows Embedded Standard 7 |
| Scaling | Small (1 CPU, 1GB RAM, 10GB HDD) Medium (1 CPU, 2GB RAM, 20GB HDD) Large (1 CPU, 2GB RAM, 40GB HDD) |
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| Templates | Virtual machines based on basic operating system installations, applications can be subsequently installed by the administrator | |
| Modification | Template modification via secured VPN with RDP by administrators | |
| Association | Linking of templates with machines via Explorer | |
| Access | Access virtual machines using RDP or NetCap | |
| Security | Communication with VM over VPN protected access - only by authorized service technicians | |
| Status and cost control | Cost control | Exportable traffic and VM runtime overviews in the portal |
| Status | Overview of all started VM and connected VPN participants | |
| Condition Monitoring | Interfaces: free and flexible, communicate directly with the controllers and systems with Java / OSGi directly from the IRF2000. Transmission: The WWH Data Push provides a smart card-secure connection. This is independent of a VPN channel data and can unidirectionally transferred from the plant in a central transfer database. With its HTTPS / TLS Long-Polling connection with LZO compression, the WWH channel provides the most technically efficient and secure transmission channel for such purposes. Database: Central MySQL 2 GB transfer database with web interface for defining own table structures to the plants. In addition, the MySQL TCP port 3306 is ready to skim and evaluate the data in their own ERP system |