Big-LinX The Remote Service Cloud
• A VPN server with web portal is integrated in Big-LinX
• Central management of all incoming VPN connections
• Individual assignment of virtual remote maintenance
environments to machines
Big-LinX Advantages for the supplier
• Considerable reduction of onsite costs
• Efficient deployment planning
• Pre-configured firewall ex factory
• System information is provided automatically for
service purposes
• Virtual machines provide pre-configured remote
maintenance environments
• Highest security via SmartCard Securit
Big-LinX Advantages for the end customer
• Higher system availability
• Cost reduction for service and maintenance
• Extremely straightforward operation
• Initiation of service enquiry by the customer only, e.g. via key switch
• No elaborate IT integration to machines required
• The service technician receives the service enquiry via the firewall and can start remote maintenance of the machine via the Big-LinX portal from anywhere in the world
Big-LinX The Remote Service Cloud
Distinctive and unique features
• »Rendezvous server« for machine and service personnel
• SmartCard security for highest possible security
• Minimal administration effort
• Easy administration of user authorisations
• Direct VPN tunnel from technician to machine
• Virtual machines (VMs) map virtual workstations
• Scalable – additional services can be added to the booking
• Only the services actually rendered are charged
Big-LinX The Remote Service Cloud Basic access
• Administrator access
• Creation of an unlimited number of users and machines
• Administration of user privileges
• Machine and installation explorer
• Direct VPN connection between technician and machine
• Status logging
• The minimum period is 12 months
• Number of integrated firewalls has no effect on the base costs
• One-off fee for SmartCar
Industrial Firewall and VPN Router IF1000 series Product benefits and special features
• Display and front panel buttons for onsite operation
• 5 port firewall router for up to 5 different subnetworks
• Slim housing design for minimum space requirement in the
cabinet
• SmartCard for highest possible security
• Key switches for the activation of VPN remote maintenance
can be connected
• Outgoing VPN connection via standard HTTP port
• 1:1 NAT
• OpenVPN, own remote maintenance subnet
• Rule assistant for easy setup of firewall rules
Industrial Firewall and VPN Router IRF2000 series Product benefits and special features
• Two high speed 1 GBit/s interfaces provide filter functions
with maximum speed in the GBit Ethernet
• Integrated quad band UMTS/HSPA 2G/3G option permits
wireless Internet access globally
• Slim housing design for minimum space requirement in the
cabinet
• SmartCard for highest possible security
• Key switches for the activation of VPN remote maintenance
can be connected
• Outgoing VPN connection via standard HTTP port
• 1:1 NAT
• OpenVPN, own remote maintenance subnet
• Rule assistant for easy setup of firewall rules
Big-LinX The Remote Service Cloud Pricing mode
| Cost | |||||
| Service | One-off | per year | per mont | per hour | per 100MB |
| Basic access | |||||
| SmartCard security per firewall/use | |||||
| USB SmartCard Reader for service PC (optional) | |||||
| Per simultaneously active VPN connection firewall/use | |||||
| Per provided virtual machine (VM | |||||
| Per simultaneously active VM, small HDD 10GB, RAM 1 G | |||||
| Per simultaneously active VM, medium HDD 20GB, RAM 2 G | |||||
| Per simultaneously active VM, larg HDD 40GB, RAM 2 G | |||||
| Extension of the VM by 10 GB HDD volume, respectively | |||||
| Runtime cost active VM | |||||
| Runtime cost VM paused (does not count as simultaneously active VM) | |||||
| Data traffic | |||||
Big-LinX Evaluation-Kit
Now order the Big-LinX Evaluation-Kit
